Can I choose to pick up my order?
Unfortunately, we do not offer a pickup option. All orders must be delivered.
What should I do if there is an issue with the delivery driver?
If you face any issues with our delivery driver, please don't hesitate to contact our Customer Care team. You can reach us through Live Chat on our website or by calling us at 6890 6044. You can also find our contact information in the delivery ...
What kind of vehicles do you use to deliver my order?
We utilize a variety of transportation options, including cars, bicycles, vans, and trucks, depending on the delivery mode and the order's size, we may deliver with walkers, cars, bicycles, vans or trucks
Is there a surcharge for early morning or late night deliveries?
Surcharge for early morning and late night deliveries may be imposed based on the caterer/restaurant's policies.
How much is the delivery fee?
CaterSpot provides two delivery methods based on the type of order. For most bento or drop-off orders, there is a flat fee of $19.90. These orders will be delivered by CaterSpot's dedicated driver pool. However, for orders that require setup, ...