How much is the delivery fee?

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• Is there a cancellation fee?

  There will be no cancellation fee if you cancel within the stipulated period. However, it is essential to be aware that certain caterers/restaurants may impose cancellation fees if the cancellation falls outside this period. Additionally, the size of ...

• What should I do if there is an issue with the delivery driver?

  If you face any issues with our delivery driver, please don't hesitate to contact our Customer Care team. You can reach us through Live Chat on our website or by calling us at 6890 6044. You can also find our contact information in the delivery ...

• How to add or change my address?

  Folow these steps to manage your delivery address: 1. Sign in to your CaterSpot account on our website. 2. Visit your profile and click on "My Account" section. 3. In this section, you will find the 'Delivery Address' area, where you can add or ...

• Can I order from more than 1 merchant?

  Yes, you can order from multiple caterers or restaurants. However, please note that each order must be placed and processed individually. This means that delivery fees will apply to each submitted order as they are processed and delivered separately.

• What kind of vehicles do you use to deliver my order?

  We utilize a variety of transportation options, including cars, bicycles, vans, and trucks, depending on the delivery mode and the order's size, we may deliver with walkers, cars, bicycles, vans or trucks