Is there a cancellation fee?

Is there a cancellation fee?

There will be no cancellation fee if you cancel within the stipulated period. However, it is essential to be aware that certain caterers/restaurants may impose cancellation fees if the cancellation falls outside this period. Additionally, the size of the order may also influence the potential application of cancellation fees.
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    • How much is the delivery fee?

      CaterSpot provides two delivery methods based on the type of order. For most bento or drop-off orders, there is a flat fee of $19.90. These orders will be delivered by CaterSpot's dedicated driver pool. However, for orders that require setup, ...
    • Can I cancel my order?

      Yes, you can cancel your order as long as you are within the designated cancellation period. Please follow these steps to cancel your order: 1. Log in to your account on the CaterSpot website. 2. Access your profile and select "My Orders." 3. Find ...
    • Can I order from more than 1 merchant?

      Yes, you can order from multiple caterers or restaurants. However, please note that each order must be placed and processed individually. This means that delivery fees will apply to each submitted order as they are processed and delivered separately.

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