Can we change our order?

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• Is my order confirmed?

  You can track the status of your orders by logging into your account on the CaterSpot website. Once an order is confirmed, the status should be displayed as "Accepted". You should also receive an email notification once your order is confirmed by the ...

• Can I cancel my order?

  Yes, you can cancel your order as long as you are within the designated cancellation period. Please follow these steps to cancel your order: 1. Log in to your account on the CaterSpot website. 2. Access your profile and select "My Orders." 3. Find ...

• How to add or change my address?

  Folow these steps to manage your delivery address: 1. Sign in to your CaterSpot account on our website. 2. Visit your profile and click on "My Account" section. 3. In this section, you will find the 'Delivery Address' area, where you can add or ...

• Can I order from more than 1 merchant?

  Yes, you can order from multiple caterers or restaurants. However, please note that each order must be placed and processed individually. This means that delivery fees will apply to each submitted order as they are processed and delivered separately.

• I did not receive an order confirmation. Did my order get through?

  On rare occasions, the delivery of the confirmation e-mail may take longer than usual. Please also check your spam folder. However, to be sure, it is best to contact us at support@caterspot.com. We will check your order and confirm that everything ...