Can I cancel my order?

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• Is my order confirmed?

  You can track the status of your orders by logging into your account on the CaterSpot website. Once an order is confirmed, the status should be displayed as "Accepted". You should also receive an email notification once your order is confirmed by the ...

• Can we change our order?

  You can change your order before the caterer's final notice period. Please follow these steps to make the changes: 1. Sign in to your account on the CaterSpot website. 2. Access your profile and click on "My Orders." 3. Locate the specific order that ...

• Can I order from more than 1 merchant?

  Yes, you can order from multiple caterers or restaurants. However, please note that each order must be placed and processed individually. This means that delivery fees will apply to each submitted order as they are processed and delivered separately.

• I did not receive an order confirmation. Did my order get through?

  On rare occasions, the delivery of the confirmation e-mail may take longer than usual. Please also check your spam folder. However, to be sure, it is best to contact us at support@caterspot.com. We will check your order and confirm that everything ...

• What kind of vehicles do you use to deliver my order?

  We utilize a variety of transportation options, including cars, bicycles, vans, and trucks, depending on the delivery mode and the order's size, we may deliver with walkers, cars, bicycles, vans or trucks